Elephant Talk Communications, Inc. (OTC BB: ETAK), has announced that they are expanding their product offerings with a full suite of multimedia services. In a strategic move, ETAK is utilizing the combined forces of Quentris and Dilithium to expand its telecommunications services through the launch of converged multimedia services. The goal of this innovative solution is to offer the users voice and video communication using their mobile phone or Internet connection. This is an important step in the development of converging multimedia applications and is setting a new standard in telecommunications.
‘The purchase of this State-of-the-Art 3G Video Gateway and ViVaS software, which enables interactivity, 3G and Flash streaming for all kinds of (live) content, and our own compression technique, completes our product portfolio,’ said Martin Zuurbier, CTO and COO of Elephant Talk. ‘In combination with Premium Rate Services and Streaming Content, we believe we will tap new markets. Elephant Talk’s overall goal is to create a great customer experience, including live customer service agents, without investing in huge servers, CTI-applications and complicated configurations. The new solution supports a wide number of devices and operating systems, with unlimited voice and live video access regardless if the target audience is using a cell phone, PC or laptop.’
Mr. Zuurbier continued: ‘Watching a video or TV program, taking a call, participating in a live conference, dialing a number, contacting a customer service department, playing an interactive game, voting in a TV show, receiving instant information, making a video call — everything is possible through one single solution. The user-friendliness, time-saving functionalities and inviting interactive menus and visualizations make the solution accessible for all kinds of customers. Logging features will allow data collection from customers worldwide, and the overall service level will increase. And, most importantly, communication costs will be considerably reduced.’
In constantly moving forward to supply the marketplace with a wide range of solutions such as multimedia communications services, interactive voice and video portals (IVVR) and content applications (video on-demand or streaming). The new services will be accessible using a 3G mobile phone as well as a Flash-based Internet or PC application.
What does this mean for the future? The proposed platform will enable Elephant Talk to expand its future offering with new services such as video surveillance and security, mobile to PC conferencing, video blogging and user-generated content video.